Covid booking guarantee and terms

Please read our Guarantee and Terms and Conditions, and ensure that they meet your requirements before making your Booking.

We want to keep all our customers safe. We ask you NOT to book if the law or Government guidance prevents you visiting or staying with us.

Our Covid-19 Booking Guarantee gives either of us the right to cancel or postpone your holiday, if the law prevents you from staying with us. This may be due to:

  1. Closure of the Park on the dates you have booked.
  2. A ban on non-essential travel, or major restrictions which mean you cannot visit us without breaking the law.
  3. Social distancing rules meaning we cannot accept a group booking.

We prefer that you postpone your visit, but will always allow you to cancel where the Law gives you the right to do so.

If your booking has not started, then we kindly request that you postpone your holiday and accept a Credit for your booking to be transferred to a time of your choice (subject to availability), or where that is not possible, we will refund the full amount you have paid, less £30 non-refundable or transferable deposit per booking, upon your request.

We will also postpone your holiday and issue a Credit for your booking to be transferred to a time of your choice (subject to availability) on request by you where COVID-19 restrictions still allow you to visit us but you prefer not to do so because they make this more difficult. There is no charge for re-booking but, if you ask us to cancel instead, we will make a £30 administration charge per booking.

Holiday home ownership in the Wye Valley

Holiday caravans for sale in the Peak district

We offer a wide range of Holiday Homes to suit families of all sizes, set in a beautiful location.

Touring and Camping at Greenhills Holiday Park

Touring & Camping in the Peak district

Generous sized camping & touring pitches (8 x 8 meters), Set in 12 acres of beautiful countryside.

Monsal Trail

Great Days out around Greenhills Holiday Park

Great activities for the whole family to enjoy around the local area, and some further afield.